7winph Privacy Policy

01 Introduction & Scope

7winph is committed to protecting the privacy and personal data of every user who interacts with our platform. We recognize that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

This Policy governs the personal data of all individuals who: (a) register an account on the 7winph platform; (b) visit the 7winph website without registering; (c) interact with 7winph customer support via live chat or email; (d) participate in any promotional campaign, survey, or loyalty program operated by 7winph; or (e) submit a KYC verification request or payment transaction through the platform.

Personal data, for the purposes of this Policy, means any information — whether recorded in a material form or not — from which the identity of an individual is apparent or can reasonably and directly be ascertained, or when put together with other information would directly and certainly identify an individual, as defined under the Data Privacy Act of 2012.

02 Data We Collect

2.1 Information You Provide Directly

When you register and use 7winph, we collect the following categories of personal data that you provide to us:

• Identity Data: Full legal name, date of birth, gender, nationality;
• Contact Data: Email address, mobile number, residential address (city, province, region);
• KYC & Verification Data: Government-issued ID (passport, SSS, UMID, driver's license, PhilSys National ID), selfie photographs for identity verification, proof of address documents;
• Financial Data: GCash or Maya account number (for payment processing), bank account details for bank transfer deposits/withdrawals, cryptocurrency wallet addresses where applicable, transaction history;
• Account Credentials: Username and encrypted password (passwords are never stored in plaintext);
• Communications Data: Records of your interactions with 7winph customer support, including live chat transcripts and support ticket history.

2.2 Information Collected Automatically

When you visit or use the 7winph platform, certain technical data is collected automatically through standard web server logs, cookies, and similar technologies:

• IP address and approximate geographic location (city/region level);
• Device type, operating system, and browser version;
• Pages visited, time spent on each page, and navigation paths;
• Game activity logs (games played, wager amounts, session duration);
• Login timestamps and session duration;
• Referring website or search query that led you to 7winph.cam.

2.3 Data from Third Parties

In limited circumstances, 7winph may receive personal data about you from third parties. This includes identity and fraud-check data from KYC verification service providers, payment status confirmations from GCash, Maya, BPI, BDO, UnionBank, and other payment processors, and responsible gaming watchlist data from national self-exclusion registers where applicable under Philippine regulations.

03 How We Use Your Data

7winph uses your personal data for the following specific and limited purposes:

1. Account creation and management: To create, verify, and maintain your 7winph account, including processing your registration, verifying your identity and age (21+), and managing your account settings;
2. Payment processing: To process deposits, withdrawals, and refunds via your chosen payment method, to prevent payment fraud, and to maintain accurate financial records;
3. Game service delivery: To provide access to the 7winph game library, record game sessions and wager history, calculate and credit winnings, and resolve game disputes;
4. Legal and regulatory compliance: To verify your age and identity in compliance with Philippine gaming regulations and the PAGCOR oversight framework, to detect and prevent money laundering and other financial crimes, and to respond to law enforcement requests where legally required;
5. Customer support: To respond to your inquiries, resolve account issues, and provide technical assistance via live chat and email;
6. Responsible gaming: To monitor gaming patterns that may indicate problem gambling behavior, to enforce deposit limits and self-exclusion requests, and to provide proactive responsible gaming interventions where warranted;
7. Security and fraud prevention: To detect and prevent unauthorized account access, bonus abuse, collusion, and other fraudulent activities on the platform;
8. Platform improvement: To analyze aggregate usage patterns to improve the 7winph website, game selection, payment flows, and customer support processes — using anonymized or pseudonymized data where possible;
9. Marketing communications: To send you promotional offers, bonus notifications, and platform updates via email or SMS — only where you have expressly consented to receive such communications, and with an easy opt-out option on every message.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules, 7winph processes your personal data on the following legal bases:

• Contractual necessity: Processing necessary to perform the agreement between you and 7winph — namely, to operate your account, process your deposits and withdrawals, and provide access to games;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, PAGCOR oversight obligations, and the Data Privacy Act itself;
• Legitimate interests: Processing necessary for 7winph's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — balanced against your rights and interests;
• Consent: For marketing communications and any processing not otherwise covered above — where we rely on your freely given, specific, informed, and unambiguous consent, which you may withdraw at any time.

05 Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 7winph uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and analyze how users navigate the site.

5.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function — these include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and game lobby filters.
• Analytics cookies: Collect anonymized data about how visitors use the 7winph platform, including which pages are visited most frequently and where users encounter errors. This data helps us improve the platform experience.
• Security cookies: Help 7winph detect and prevent fraudulent activity, including identifying suspicious login attempts and unusual transaction patterns.

5.3 Managing Cookies

You can control non-essential cookies through your browser settings. However, disabling strictly necessary cookies will prevent you from logging into your 7winph account and using the platform. Please refer to your browser's help documentation for instructions on managing cookie preferences.

06 Data Sharing & Disclosure

7winph does not sell, rent, or trade your personal data. We share your personal information only in the limited circumstances described below:

• Payment processors: We share financial data with GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT processors, and Coins.ph solely to process your transactions. These processors are contractually required to handle your data securely and in compliance with applicable law;
• KYC and identity verification providers: We share identity and document data with licensed third-party KYC verification services to fulfill our legal age and identity verification obligations;
• Game and technology providers: Game software providers and live casino studio operators may receive limited gameplay data necessary to deliver their services to you within the 7winph platform;
• Legal authorities: We will disclose personal data to Philippine law enforcement agencies, courts, PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent authorities when required by law, court order, or to protect the safety and rights of 7winph or its users;
• Responsible gaming organizations: In compliance with Philippine responsible gaming regulations, we may share data with national self-exclusion registers or PAGCOR's responsible gaming programs where mandated;
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of 7winph's assets, your personal data may be transferred to the successor entity, subject to this Privacy Policy continuing to apply.

07 International Data Transfers

Some of the third-party service providers engaged by 7winph — including game software providers, live casino studio operators, and certain payment technology vendors — may be located outside of the Philippines. Where personal data is transferred internationally, 7winph ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under the Data Privacy Act of 2012, including contractual clauses, standard data protection agreements, and compliance with NPC guidelines on cross-border data transfer.

Where cross-border transfers occur, 7winph implements technical and organizational measures to ensure your personal data remains secure and is used only for the purposes described in this Policy.

08 Data Retention

7winph retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law, regulatory requirements, and legitimate business purposes. In general, the following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine accounting and financial reporting obligations;
• KYC verification documents: Retained for a minimum of five (5) years after account closure or the last transaction, whichever is later;
• Customer support communications: Retained for three (3) years from the date of last interaction, or longer if the communication relates to an ongoing dispute;
• Technical and usage data (logs): Retained for up to twelve (12) months from collection, subject to security and fraud investigation requirements.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be linked to any identifiable individual.

09 Data Security

7winph implements comprehensive technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 7winph platform;
• AES-256 encryption for sensitive data stored in our databases, including identity documents and financial records;
• Passwords stored exclusively as salted cryptographic hashes — 7winph never stores plaintext passwords;
• Two-factor authentication (2FA) availability for all user accounts;
• Access controls limiting internal staff access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals;
• Real-time fraud detection and anomaly monitoring on all payment and login events;
• Secure physical and logical controls on data centers and infrastructure hosting 7winph systems.

10 Your Rights Under the Data Privacy Act

As a data subject under Republic Act 10173, you are entitled to the following rights with respect to your personal data held by 7winph. To exercise any of these rights, contact our Data Protection Officer at the details in Section 14.

7winph will respond to all data rights requests within the timeframe prescribed by the Data Privacy Act and its Implementing Rules. We may need to verify your identity before processing a request to ensure your data is not disclosed to an unauthorized party.

11 Children's Privacy

The 7winph platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age. Registration on the 7winph platform requires users to confirm they meet the minimum age requirement, and KYC verification is used to enforce this requirement.

If 7winph becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the personal data will be deleted from our records, and any transactions associated with the account will be reversed or voided in accordance with our Terms & Conditions. If you believe an underage individual has registered on 7winph, please contact us immediately via live chat or at [email protected].

12 Third-Party Links

The 7winph platform may contain references to services or content operated by third parties, such as payment processors or game software providers. This Privacy Policy applies solely to data collected and processed by 7winph directly. 7winph is not responsible for the privacy practices of third-party operators, and we encourage you to review the privacy policies of any third-party services you access in connection with using 7winph.

13 Changes to This Privacy Policy

7winph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the 7winph platform. When material changes are made, we will notify registered users via email to their registered email address and/or via a prominent notice on the 7winph website. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 7winph platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.

14 Contact & Data Protection Officer

7winph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. The DPO is responsible for overseeing compliance with this Policy and with applicable Philippine data privacy regulations.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7winph handles your personal data, please contact us through the following channels:

You also have the right to file a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. Information about the NPC and its complaint process is available through official Philippine government channels.